Roman is a telehealth company providing medication and treatments for various health issues. This review takes an in-depth look at Roman’s treatments for erectile dysfunction (ED), hair loss, and premature ejaculation.
Once a person has registered, a healthcare professional will evaluate their symptoms to find the best treatment option within 24 hours. If they require more details, they may also schedule a time for a virtual visit to collect additional information.
The company offers monthly or quarterly subscriptions for treatments. Prescription hair loss products are only available as quarterly plans because results take at least 3 months to show.
After the first shipment, customers can switch to on-demand deliveries.
Ro Pharmacy Network fulfills prescription medications and ships them for free within 2 to 5 business days. The company packages all orders discreetly to ensure privacy.
As well as ED, hair loss, and premature ejaculation medications and products, Roman also offers the following products and services:
- Skin care: Roman’s Custom Rx Treatment offers a customized, dermatologist-formulated skin treatment for $29 per month. Depending on the person’s needs, a unique skin care formula could include ingredients such as tretinoin, niacinamide, and hyaluronic acid.
- Cosmetics: Roman Latisse is the only FDA-approved treatment that helps eyelashes grow. The 3-mL bottle gives the user a 1-month supply for $110, and the 5-mL bottle gives buyers a 3-month supply for $159.
- Weight loss: Roman also offers Ozempic, Wegovy, and Zepbound through its Ro Body program. New subscribers will get their first month for $45. After this, it costs $145 per month. This does not include the cost of the medication, which can vary per medication.
Below, we look at the advantages and drawbacks of Ro’s services.
Pros
- The service offers a free online consultation.
- A person can access unlimited follow-up appointments.
- It is more affordable than some of its competitors.
- There are some personalized treatment plans available.
- It offers products and services to help with ED, hair loss, and other common health issues.
- The service may benefit people without health insurance or those unable to travel to a doctor’s office.
Cons
- Customers must get certain medications on subscription.
- The brand has low ratings on its Better Business Bureau profile page.
- A person must have internet access to use the service and have online consultations.
- Some services have a high monthly cost.
People must pay online for Ro’s services and treatments. The company will only charge people for medication once a medical practitioner has approved it.
Roman does not accept insurance for any of its services, medications, or products.
At the time of publication, Roman holds accreditation with the Better Business Bureau (BBB). The BBB gives the company an A grade. However, the limited number of online reviewers posting comments on Ro’s BBB page gives the company an average rating of 1.27 out of 5 stars.
People who left negative reviews stated that the customer service team was unhelpful and did not communicate delays or problems with filling orders. Additionally, several reviewers say the company charges more than its competitors.
However, some reviewers highlight their positive experience and attribute complaints from others to misunderstanding the terms rather than company shortcomings.
The table below compares Roman with some of its competitors.
| Ro | Hims | Keeps | BlueChew | |
|---|---|---|---|---|
| Focus | • sexual health • hair loss • fertility • weight loss • skin care • daily health | • sexual health • hair loss • weight loss • skin care • mental health • daily health | • hair loss • sexual health | ED |
| Products | • sildenafil • tadalafil • Viagra • Cialis • valacyclovir • finasteride • minoxidil • fertility testing • over-the-counter products • skin care • supplements • Wegovy and Ozempic | • sildenafil • tadalafil • Viagra • Cialis • finasteride • minoxidil • sertraline • skin care • supplements • Wegovy and Ozempic | • sildenafil • tadalafil • finasteride • minoxidil • ketoconazole • shampoo • conditioner • supplements • lidocaine spray | • sildenafil • tadalafil • vardenafil |
| Price | • free online consultation • ED medications start at $8 per month | • free online consultation • ED medications start at around $21 per month | • free first online consultation • $5 annual doctor consultation thereafter • hair loss medications start at around $10 per month | • free online consultation • ED medications start at $25 per month |
| Delivery | free delivery in discreet packaging | • $5 per shipment • discreet packaging | $3 per shipment | • additional charge for delivery • discreet packaging |
Each product that Roman offers has potential side effects. The company lists all the side effects of each treatment on the product page. People need to speak with a doctor before trying Roman’s treatments.
Additionally, people must tell the healthcare professional conducting the online consultation about any other medications they take. Some medications, such as PDE5 inhibitors for treating ED, can interact with nitrate medicines, which can lead to potentially life threatening low blood pressure, according to the FDA’s 2017 prescribing information.
A person needs to contact a doctor if they experience any side effects. Healthcare professionals may recommend stopping certain medications and prescribing alternative treatments.
Roman collects information relevant to the services a person uses and the browsing information they generate while using the site or app. It uses a person’s information to run its services and personalize advertisements and features. Roman discloses certain information with:
- service professionals
- affiliates
- healthcare professionals and services
- legal and fraud prevention entities
It may also share a person’s information with advertising partners.
Roman states that its platform complies with relevant privacy laws and protects a person’s information. However, its privacy policy states that anyone choosing to use the service must accept that the company cannot guarantee the security of their information. People can opt out of sharing certain types of information through Roman.
Learn more about Ro’s privacy policy.
Telehealth companies such as Roman offer a convenient way to buy prescription medication for ED, hair loss, and premature ejaculation. However, some people may prefer to consult a doctor in person or one that they already know well. A person’s regular doctor is more likely to have their medical history, better understand their lifestyle, and may be able to advise further treatment options.
Alternatively, individuals seeking treatment for ED may find physical activity helpful. A
Below, we answer some frequently asked questions about Ro.
Roman, now called Ro, uses qualified healthcare professionals who can prescribe medications.
The company’s healthcare team prescribes FDA-approved medications.
Roman (now called Ro) is the name of the telehealth company offering men’s health products and services. Different products can take different amounts of time to work.
If a person has ED, the company may prescribe Viagra or its generic version, sildenafil.
If a healthcare professional prescribes a dosage of 50 mg, it will typically take around 1 hour to work.
If a person receives a prescription for the hair loss treatment finasteride, this can take up to 12 months to work.
Roman, now called Ro, provides services that are very similar to those of Hims, but they are different companies. Both offer health consultations with licensed professionals and a range of medications and treatments for common health conditions.
Ro has a mixed reputation online. It uses licensed healthcare professionals who undergo extensive onboarding, including vetting and training for its medical consultations. The company offers FDA-approved medication for various health conditions. It is also transparent in its privacy policy, stating it complies with all necessary privacy laws.
For all services, Roman’s initial online appointment and follow-up appointments are free.
Each treatment has a different cost, and Roman provides a price list on its website. The company states that there are no hidden costs to its treatments.
Roman is the company name for a telehealth website that offers ED medications, hair loss treatments, and other products marketed for men’s health. Viagra is the brand-name version of sildenafil — a prescription-only drug that doctors may recommend for ED.
A person can purchase Viagra and sildenafil from Roman after consulting their healthcare team.
The Roman website states that all the doctors and nurses the company works with are healthcare professionals licensed to practice in the United States. A person working with one of these medical professionals can easily access their resumes, medical licenses, and credentials.
At the time of publication, Roman charges $90 per dose for Viagra.
Ro offers a range of products for ED, hair loss, and premature ejaculation. Many of these products require a prescription, and the company provides a free online consultation and unlimited, free follow-up appointments with a qualified healthcare professional.
People always need to discuss any medications they are taking and any side effects they experience with a healthcare professional.